Welcome, Fulfillment Specialists!
Why you'll LOVE working on our Team
At Tree Traction, we’re a small, tight-knit team that moves fast, learns even faster, and wins together. If you’re looking for a place to grow, thrive, and feel truly valued, you’ve found it.
Here’s why you’ll want to work here:
- Growth Opportunities: We promote from within, and we invest in YOU. Whether it’s developing new skills or tackling bigger challenges, your growth is our priority.
- Team Incentives & Bonuses: We love winning as a team. With fun incentives and performance bonuses, you’ll always have something exciting to look forward to.
- Job Stability: We’re very selective about who we hire because we believe in long-term success. Once you’re part of the team, you’re here to stay—we’re slow to fire and fast to support.
- We Care: You’re not just another number in the machine. We care deeply about our team members and their success.
If you’re someone who wants to make an impact, learn quickly, and be part of a team that values results and relationships—this is for you.
WHAT WE OFFER
Fun, fast-paced work environment
Constantly evolving, cutting-edge technology
The ability to make a significant impact immediately upon jumping in
Fully remote work opportunity
Numerous team-building activities to promote collaboration
Bonuses and benefits
ROLE
As a Fulfillment Specialist at Tree Traction, your mission is to ensure our clients’ print marketing campaigns are executed flawlessly, driving measurable results and client satisfaction. This role is perfect for someone who thrives on organization, precision, and proactive problem-solving while working collaboratively with internal and external partners.
You will manage the end-to-end process of client print orders—selecting USPS Every Door Direct Mail (EDDM) routes, preparing PDFs for print, coordinating with printers, and tracking campaign performance. By delivering timely and accurate results, you will help our clients achieve consistent growth and a steady influx of high-quality leads.
Our clients rely on you to provide clarity, confidence, and results. You will handle order execution, lead tracking, issue resolution, and performance reporting—ensuring that every client experiences the value Tree Traction brings to their business.
You will work within a pod, partnered with a Client Success Associate (CSA), to manage approximately 20-30 clients. Together, you and your client success partner will be solely responsible for the results and retention of your assigned clients, ensuring their ongoing success and satisfaction. While the CSA will communicate directly with the client regarding their campaigns, you'll be in charge of using data to determine where & when to target.
RESPONSIBILITIES
Select appropriate USPS Every Door Direct Mail (EDDM) routes based on client needs and marketing data.
Generate and manage UPS shipping labels for delivery to printers.
Coordinate with printers to ensure orders are produced and shipped on time.
Track and confirm delivery dates for client campaigns.
Audit all Airtable Data to ensure that all pieces of information are added and accurate.
Take new PDF creatives and apply them to clients, ensuring the creatives are adapted to each client.
Manage lead count per order and monitor results.
Target specific routes for campaigns based on client objectives.
Ensure HighLevel and Airtable integration is seamless, with leads being logged correctly.
Input and manage client and order data in Airtable with a high degree of accuracy.
Submit and follow up on inquiries with USPS for delayed shipments or issues.
Communicate effectively with CSA teams, printers, and clients to address questions or concerns.
Create internal reports to summarize performance and identify opportunities for improvement.
REQUIREMENTS
Very operations-minded with a focus on execution, accuracy, and efficiency.
Strong marketing background to understand campaign objectives and strategies.
Proactive “doer” who takes initiative and drives tasks to completion.
AVAILABILITY
Work Monday to Friday, 8 AM to 5 PM MST (40 hours/week). Must be flexible to work occasional additional hours, weekends, or holidays as needed.
PREFERRED QUALIFICATIONS
Post-secondary education relevant to business, data analysis, marketing or product fulfillment
Familiarity with HighLevel, Airtable, and third-party shipping tools like Shippo or PirateShip.
Experience in process improvement and developing SOPs.
Familiarity with the marketing needs of small businesses, particularly in the home services industry.
COMPENSATION
Competitive monthly base salary based on experience and working location.
Commissions based on client advertising performance and retention.
BENEFITS
Fully remote, work-from-anywhere opportunity.
PTO
Occasional Travel Opportunities
Massive potential for career growth with a rapidly growing company.
Work with a dynamic, fun, and supportive international team.
Access to the latest tools and technology.
IMPORTANT: Your application will not be considered until you complete the Loom & Workspace step on the confirmation page after submission.
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